Last Updated: October 6, 2026
 

Bright Surfaces Experts (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or requesting a quote for our services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
 

INFORMATION WE COLLECT

When you use our website or submit a request for a quote, we may collect information you voluntarily provide, including:

• Name

• Phone number

• Email address

• Property address

• Information about your home or painting project

• Project timeline

• Photos or other files you choose to upload

• Any additional information you provide through our forms or communications

We may also automatically collect certain technical information when you visit our website, such as your browser type, device type, IP address, pages visited, and general website usage information.
 

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to quote requests and customer inquiries

• Prepare exterior painting estimates

• Contact you regarding your requested services

• Schedule and manage painting projects

• Provide customer service

• Improve our website, advertising, and services

• Maintain business records

• Protect against fraud, misuse, or security issues

• Comply with applicable legal requirements

We do not sell your personal information.
 

PHONE, TEXT & EMAIL COMMUNICATIONS

If you provide your phone number or email address, we may use that information to respond to your inquiry, provide your estimate, discuss your project, schedule services, or communicate with you regarding services you have requested.

Message and data rates may apply to text messages depending on your mobile carrier.

You may ask us to stop sending promotional text messages or emails at any time. Transactional or service-related communications may still be sent when necessary to complete a request or project.
 

PHOTOS AND PROPERTY INFORMATION

If you submit photos, a property address, or other information about your home, we may use that information to evaluate the property, obtain exterior measurements, prepare an estimate, or determine the scope of your painting project.

We may use third-party measurement, mapping, aerial imagery, or property-information services when preparing estimates.
 

WEBSITE ANALYTICS AND COOKIES

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, measure advertising performance, and improve the customer experience.

Our website may also use services provided by third parties, including website hosting, analytics, advertising, and marketing providers.

You may be able to control certain cookies through your browser settings or the cookie preferences provided on our website.
 

ADVERTISING

We may use advertising and analytics platforms to understand how visitors find and interact with our website and to measure the effectiveness of our advertising.

These services may use cookies or similar technologies in accordance with their own privacy policies.
 

HOW WE SHARE INFORMATION

We may share information with service providers that help us operate our business, such as website hosting providers, customer-management systems, measurement providers, payment processors, advertising platforms, subcontractors, and other vendors necessary to provide our services.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, property, or legal rights.

We do not sell your personal information to third parties.
 

DATA SECURITY

We take reasonable steps to protect the personal information provided to us. However, no website, electronic communication, or method of data storage can be guaranteed to be completely secure.
 

DATA RETENTION

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes.
 

YOUR PRIVACY CHOICES

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or recordkeeping requirements.

You may also request that we stop sending you marketing communications.
 

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Bright Surfaces Experts is not responsible for the privacy practices or content of third-party websites.

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CHILDREN'S PRIVACY

Our website and services are intended for adults seeking residential painting services. We do not knowingly collect personal information from children under 13.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

Bright Surfaces Experts
Orlando, Florida
Email: Quotes@BrightSurfacesExperts.com 
Phone: 407-486-7896