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TERMS & CONDITIONS

Last Updated: October 6, 2026
 

Welcome to the Bright Surfaces Experts website. These Terms & Conditions (“Terms”) govern your use of this website and your interactions with Bright Surfaces Experts (“we,” “our,” or “us”).

By accessing or using this website, submitting a quote request, or otherwise using our website services, you agree to these Terms.
 

WEBSITE PURPOSE

This website provides information about Bright Surfaces Experts and allows homeowners to request information and estimates for residential exterior painting services.

Information provided on this website is for general informational purposes and may be changed or updated at any time.

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QUOTE REQUESTS

Submitting a quote request through our website does not create a contract or require you to hire Bright Surfaces Experts.

Likewise, receiving a preliminary estimate or other pricing information does not obligate Bright Surfaces Experts to perform the project.

We reserve the right to decline any project or service request.

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ESTIMATES & PRICING

We may use information supplied by the customer, property records, photographs, aerial imagery, exterior measurement services, mapping tools, and other available information to prepare estimates.

Any estimate provided before final verification is based on the information reasonably available to us at that time.

Pricing may change if the actual property conditions, measurements, required preparation, repairs, materials, accessibility, scope of work, or other project details differ from the information used to prepare the estimate.

Final pricing and the exact scope of work will be established in the applicable proposal, estimate, work authorization, or service agreement.

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NO CONTRACT CREATED THROUGH WEBSITE

Information displayed on this website, communication through the website, and submission of a quote request do not constitute a binding agreement for painting services.

A painting project becomes subject to the specific terms contained in the proposal, contract, work authorization, or other agreement accepted by the customer and Bright Surfaces Experts.

If there is a conflict between these website Terms and a signed or accepted project agreement, the project agreement will control with respect to that project.

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PROJECT CONDITIONS

Exterior painting results and project requirements may be affected by conditions that cannot always be identified from photographs, aerial measurements, or an initial evaluation.

These may include damaged stucco, wood deterioration, moisture damage, previously failing coatings, structural conditions, inaccessible areas, landscaping, or other concealed or unexpected conditions.

Additional work outside the agreed scope may require additional authorization and charges.

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COLORS & APPEARANCE

Paint colors may appear differently depending on lighting, surrounding surfaces, computer or mobile displays, paint sheen, substrate, and other conditions.

Customers are responsible for approving final paint colors before application unless otherwise stated in the project agreement.

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SCHEDULING & WEATHER

Exterior painting is weather dependent.

Scheduled dates may change because of rain, storms, excessive moisture, unsafe working conditions, material availability, unexpected project conditions, or other circumstances outside our reasonable control.

We will make reasonable efforts to communicate scheduling changes and complete projects in a timely manner.

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CUSTOMER RESPONSIBILITIES

Customers may be asked to provide reasonable access to the property and ensure that areas necessary for the work are accessible.

Specific customer responsibilities for a painting project will be described in the applicable proposal or project agreement.

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COMMUNICATIONS

By providing your phone number or email address when requesting information or a quote, you authorize Bright Surfaces Experts to contact you regarding your inquiry or requested services.

Communications may include telephone calls, emails, or text messages.

Message and data rates may apply to text messages.

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PHOTOS & PROPERTY INFORMATION

When you voluntarily provide property photographs, addresses, measurements, or project information, you authorize us to use that information for purposes related to evaluating, estimating, scheduling, and providing the requested services.

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THIRD-PARTY SERVICES

We may use third-party services to assist with website hosting, property information, measurements, mapping, scheduling, communications, payments, advertising, or other business functions.

We are not responsible for the availability, accuracy, or practices of independently operated third-party websites or services.

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WEBSITE CONTENT

Unless otherwise stated, the text, graphics, logos, branding, designs, and other original content appearing on this website are owned by or licensed to Bright Surfaces Experts.

Website content may not be copied, reproduced, distributed, or used for commercial purposes without permission, except as permitted by applicable law.

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WEBSITE AVAILABILITY

We make reasonable efforts to keep our website accurate and available but do not guarantee that the website will always operate without interruptions, errors, or technical problems.

We may modify, suspend, or discontinue portions of the website at any time.

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DISCLAIMER

We strive to provide accurate and useful information, but website content should not be interpreted as a guarantee regarding pricing, project duration, availability, paint performance, or specific project results.

Specific warranties, if any, applicable to a painting project will be stated in the customer's applicable proposal, contract, or warranty documentation.

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LIMITATION OF LIABILITY

To the extent permitted by applicable law, Bright Surfaces Experts will not be responsible for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, this website.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.

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PRIVACY

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect information submitted through the website.

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GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

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CHANGES TO THESE TERMS

We may update these Terms & Conditions periodically. Changes will be posted on this page along with an updated revision date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

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CONTACT US

Questions regarding these Terms & Conditions may be directed to:

Bright Surfaces Experts
Orlando, Florida
Email: Quotes@BrightSurfacesExperts.com 
Phone: 407-486-7896

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